"Diane was our "go to" person for the last six years when we were known as the Career Services Center. Now as Center for Student Professional Development with a mission focused on providing students with skills for lifelong professional advancement, Diane is an even more important resource for our students. Those who attend the Business Etiquette Luncheon are definitely at an advantage during the recruiting season as they learn how to manage themselves in professional settings. Whether it's learning not to ask for ketchup at a restaurant or knowing that etiquette is used to make people more comfortable around others, students all agreed that her presentation was dynamic, valuable, and educational. It takes a lot for me to recommend a speaker, and with Diane, I do so gladly and without any reservation."
Jackie Hing, MS, LPC
Associate Director, Post Graduate Planning
Center for Student Professional Development
Rice University




“Diane Gottsman delivers informative and entertaining dining etiquette and networking skills presentations to our students each fall. A dynamic speaker, Diane is easy to work with and very responsive to our campus’ needs. Her high-quality handouts help students take away her important message. I highly recommend The Protocol School of Texas for your dining etiquette training needs.”
Alexandra Anderson, MA, MEd
Associate Director of Career Services
Southwestern University


“The protocol presentation by Diane Gottsman was an incredible experience! I began learning things the moment she walked through the door, about how to handle myself and properly enjoy a meal with co-workers or friends. She was able to answer every single question in the room and taught with poise, friendliness, and approachability. I will always remember the things I learned in the session and I know that they will serve me very well in my future career and social life. Thanks Diane!”
Matthew Reagan Barry, Student
Business Honors Program
Red McCombs School of Business
The University of Texas at Austin
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""Diane is an engaging presenter and is always well received by our students. A couple of Diane's key strengths is her ability to deliver informative material in an interesting manner and quickly respond to student's questions in a substantive and meaningful way. I'm pleased that our MBA programs work with Diane and would definitely recommend her to other universities and corporations."
Steven Burton
Director, Texas MBA at Dallas & Houston
McCombs School of Business
The University of Texas at Austin
"Diane made our Etiquette Dinner this year both enjoyable and entertaining. Her interactive style made the audience feel comfortable and relaxed enough to participate in the presentation and ask great questions. We are looking forward to having her back again next year."
Shelly Holly
Director, Career Services
University of Tulsa
“Diane’s Protocol training with our executive education staff received “glowing” reports. Not only did everyone enjoy the seminar, but also they felt they could apply much of what they learned to their jobs and every day life. Diane offered practical advice for anyone who works with people.”
Jackie Baugher
Director
Owner Managed Programs
Harvard Business School
"Diane Gottsman gave an excellent presentation at the annual UTSA Ambassadors’ Etiquette Dinner. The information she shared about business and personal etiquette was up-to-date and appropriate for her audience, and her presentation style was entertaining and engaging. The interaction she had with the UTSA Ambassadors, a group of university student leaders, allowed for questions on individual concerns in a comfortable setting.
Student evaluations of the presentation were very positive. Diane instilled self-confidence that will allow students to make a positive impression in both personal and professional situations. This training will have lifelong benefits."
Dr. Patricia Graham
Executive Director of the Special Events Center
The University of Texas at San Antonio
"Diane came highly recommended to us from a number of Universities, and at our first Etiquette Dinner, she did not let us down. A dynamic speaker, she held the attention of the audience throughout the presentation and provided valuable information. Her knowledge of the world of etiquette is evident. We will definitely ask her back to speak at our second annual etiquette dinner!!"
Lindsey McPherson
Associate Director of Career Services
University of St. Thomas
"Diane's presentation struck the perfect balance of practicality and traditionalism. The students responded very well to what she had to say and felt better prepared for their upcoming interview season. I had several students who were unable to attend tell me later they heard how good she was and encouraged me to invite her back in the future. I certainly intend to do just that!"
Click on "Bear Essentials" to see photos of Diane in action and to learn more about Baylor University's Business Etiquette Luncheon.
Heather A. Creed
Asst. Dean of Prof. Development & Student Relations
Baylor University School of Law
"Diane’s enthusiastic presentation allowed her to connect with our students on such a personal level. Her ability to communicate etiquette skills is quite remarkable. There has been overwhelming comments from our students on how informative and entertaining Diane was. We will be welcoming her back to Texas State University-San Marcos next year."
Ashley M. Hulme, M.H.R.
Academic Advisor
"Diane Gottsman makes etiquette not only informative, but fun. I highly recommend her smart, polished approach to all things protocol."
Deena B. Katz
Associate Professor, Texas Tech University
"Diane's session was fun, fascinating and full of useful content. Diane is a true professional with a charming, approachable demeanor. The etiquette luncheon was enjoyed equally by both the students and the staff and all the comments after the event were extremely positive. We are looking forward to having Diane back."
Joyce Sinclair
Career Services Coordinator
Director of Internships
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"Ms. Diane Gottsman is definitely an expert when it comes to etiquette. This was evident by her enthusiasm and passion for the subject throughout her presentation. Not only was she professional, but she also made it enjoyable by captivating the audience in a light hearted but educational way. We are very blessed to have had Ms. Gottsman come speak at our university!"
Stephen Kreher
Student Body President
"Diane always delivers an exceptional program! She has presented at our two most recent Etiquette Dinners, and she has a knack for keeping things entertaining while also teaching students valuable skills that they will be able to use their entire lives/careers. After the dinner, our students have always made a point to thank Diane and the Career Center staff for holding such an informative program. In at least one case, a student commented that this was the best educational program he has ever attended. Since Diane has been presenting at our Etiquette Dinners, we have sold out each of them, and actually had to expand the number of seats. We are looking forward to our next Etiquette Dinner. Thanks Diane!"
Dan Naegeli
Director, UNT Career Center




“Wow! We invited Diane Gottsman to speak at our first Etiquette Dinner based on the fabulous recommendations we'd received from our colleagues at other universities and she definitely lived up to those accolades and our expectations! She delivered a polished, fun and informative presentation and the students just loved her! Based on the positive feedback we received in those students' evaluations, we will make this program an annual event and look forward to her return to campus again."
SHSU Career Services

